---
title: "Zoho Recruit Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Zoho Recruit Software - reviews, pricing plans, popular comparisons to other Recruiting products and more."
source_url: "https://www.capterra.com/p/125768/Zoho-Recruit/"
page_type: "product"
language: "en"
---

# 

 Zoho Recruit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zoho Recruit

## What is Zoho Recruit?

Zoho Recruit's all-in-one recruitment software manages every aspect of your recruiting process, from job requisition and interview scheduling to finding the perfect match for any open role you have. Zoho Recruit has been named a leader in the recruiting space and has helped recruiters from both corporate HR teams and staffing agencies hire quality candidates faster for over 10 years.

## What is Zoho Recruit used for?

[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Recruiting Agency](https://www.capterra.com/recruiting-agency-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 1,267 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

2%

Pros & cons

Customizable recruitment workflow automation

Comprehensive applicant tracking system

Slow and inconsistent customer support

Limited field customization options

Starting price

$30

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Applicant Tracking / 2026
-   Recruiting / 2026
-   Recruiting Agency / 2025
-   Staffing Agency / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zoho Recruit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zoho.com/&name=Zoho Recruit)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zoho Recruit

4.5 (1,267)

VS.

[4.2 (10,948)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting Price

$30

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (1,237)

Ease Of Use

4.4 (1,180)

Value For Money

4.5 (1,126)

Value For Money

4.0 (1,037)

Customer Service

4.2 (1,109)

Customer Service

4.2 (1,051)

## Zoho Recruit alternatives

[4.6 (1,263)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (1,926)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.5 (1,185)](https://www.capterra.com/p/129831/JobDiva/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (3,539)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/125768/Zoho-Recruit/alternatives/)

## FAQs about Zoho Recruit

Overview

### What problems does Zoho Recruit solve?

Zoho Recruit solves spreadsheet-based hiring, scattered candidate records, manual resume entry, and slow follow-ups by centralizing job posting, applicant tracking, resume parsing, interview scheduling, and status updates in one workflow. Recruiters, staffing agencies, internal HR teams, and small businesses benefit most when managing multiple openings, clients, or hiring stages.

Answer based on 649 reviews

Overview

### Which roles and teams benefit most from Zoho Recruit?

Zoho Recruit is most used by recruiting teams, HR managers, and staffing consultants who need to track candidates, manage job postings, and streamline hiring pipelines. Business owners, founders, directors, and other executives benefit from centralized visibility into recruiting performance, while operations leaders use it to standardize workflows and improve team coordination.

Answer based on 1150 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Zoho Recruit built for?

Zoho Recruit is built mainly for small businesses, which make up 88% of reviewers, especially in staffing and recruiting at 24%. It also serves corporate HR departments, recruiters, hiring managers, and temporary workforce agencies, with strong use in human resources at 14% and information technology and services at 12%.

Answer based on 1257 reviews

Features and Usability

### What are the key features of Zoho Recruit?

Zoho Recruit includes core applicant tracking and candidate management, with resume parsing, candidate sourcing, and interview scheduling covering the full hiring process. Key differentiators include customizable workflows, custom fields and templates, AI Candidate Scoring, and integrations with email, calendars, job boards, and other Zoho apps.

Answer based on 423 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Zoho Recruit starts with a free plan and paid plans from $30/user/month, including Standard for staffing agencies and corporate HR, Professional for agencies at 60, and Enterprise at 90 for agencies or 60 for HR. A free trial is available. Reviewers often call pricing affordable, though some note per-user licensing, add-ons, and limited free-plan jobs.

Answer based on 385 reviews

Integrations

### Which third-party tools and platforms does Zoho Recruit integrate with?

Zoho Recruit integrates with Microsoft 365, Zoho CRM, Zoho People, Google Calendar, Docusign, Adobe Acrobat Sign, Xero, and Google Chrome. It also supports over 40 integrations across email, scheduling, document signing, and hiring tools, including Gmail, Google Drive, LinkedIn for Business, Indeed for Employers, and Checkr.

Answer based on 212 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Zoho Recruit?

Zoho Recruit is fairly quick to onboard for recruiters and small teams, especially with its intuitive interface and basic setup. Training is available through in-person sessions, live online training, webinars, videos, and documentation. New users often learn fast, while admins and teams using advanced customizations usually need more time and guidance.

Answer based on 136 reviews

Getting Started and Support

### What customer support options does Zoho Recruit offer, and how do users rate the experience?

Zoho Recruit offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, and helpful during setup and troubleshooting. However, experiences vary: some report slow replies, vague follow-ups, difficulty reaching phone support, and longer resolution times for complex issues.

Answer based on 228 reviews

Security

### How does Zoho Recruit handle data security and access control?

Zoho Recruit uses role-based permissions, strong user access controls, two-factor authentication with an authenticator, backups, and secure data collection for resumes and documents. Reviewers also mention GDPR compliance and reliable data protection, though some say permission setup, authentication, and data-protection configuration can be unclear or require manual effort.

Answer based on 22 reviews

## Who uses Zoho Recruit?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Customizable recruitment workflow automation

95% positive reviews out of 326

Most reviewers describe recruitment process management as streamlined, customizable, and efficient, reducing manual tasks and improving organization.

Filbert M.

Country lead, 11 - 50 employees.

"The platform's wide range of features and customization options have significantly streamlined our hiring process, saving us valuable time and effort."

Slow and inconsistent customer support

37% negative reviews out of 181

Some reviewers describe customer support as slow, difficult to reach, and often unhelpful for resolving issues or providing guidance.

Comprehensive applicant tracking system

94% positive reviews out of 96

Most reviewers indicate applicant tracking is intuitive, centralizes candidate data, and simplifies managing hiring stages and communication.

Kelly B.

Business Development, 51 - 200 employees.

"The company itself has not used an ATS software in the past so it's been great to streamline our process and keep candidate tracking all in one place"

Limited field customization options

44% negative reviews out of 111

Some reviewers find field options restrictive, with locked fields, unclear labels, and insufficient localization or editing flexibility.

Nicquay L.

Project and Ops Manager, 2 - 10 employees.

"There are some fields that we can't hide and the Kanban view for the pipeline is just quite confusing and restrictive."

Affordable solution for small firms

94% positive reviews out of 68

Most users report small business suitability due to low cost, scalability, and essential features supporting growth.

Nataliia T.

Business Development Manager, 11 - 50 employees.

"Not to mention the price, which allows also small and young companies without large budgets to use it."

Email integration and delivery issues

41% negative reviews out of 75

Some users report email management challenges, including slow syncing, template limitations, and unreliable delivery or configuration.

## Features

AI summary

Based on 11,025 Recruiting reviews

Capterra data shows that buyers of recruiting software rank the following features as their top priorities:

-   **Application Management** (**46%** of reviewers rated this feature as critical)
-   **Applicant Tracking** (**47%**)
-   **Job Posting** (**49%**)

Zoho Recruit supports all three of the features reviewers value most: **Application Management**, **Applicant Tracking**, and **Job Posting**. Together, these capabilities help businesses manage candidate applications, track applicants through each hiring stage, and publish openings across channels, allowing teams to run a more organized and efficient recruiting process.

Application Management

4.4 (135)

83.70% of 135 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

Job Posting

4.5 (236)

83.90% of 236 reviewers that rated this feature as important or highly important

Zoho Recruit offers streamlined job posting, letting you publish openings to multiple job boards, social media, and your career site at once. Users think it saves significant time, is easy to use, and helps attract a larger, more relevant candidate pool.

Candidate Management

4.3 (182)

78.02% of 182 reviewers that rated this feature as important or highly important

With this capability, you can manage candidate profiles, track their status, and schedule interviews from a centralized database. Reviewers appreciate the organized interface, cloud-based access, and customizable fields that make managing and nurturing candidates straightforward.

Resume Search

4.2 (167)

78.44% of 167 reviewers that rated this feature as important or highly important

It gives you advanced resume search tools to filter candidates by skills, experience, and keywords. Reviewers indicate this capability is fast, accurate, and easy to use, making it simple to find suitable candidates from a large applicant database.

Resume Database

4.3 (136)

91.91% of 136 reviewers that rated this feature as important or highly important

A searchable repository of candidate profiles

Applicant Tracking

4.5 (223)

83.86% of 223 reviewers that rated this feature as important or highly important

With Zoho Recruit’s applicant tracking, you gain a clear overview of every candidate’s progress and history. Reviewers appreciate how it organizes applicant data, enables status tracking, and offers user-friendly filtering, making the hiring process faster and more efficient.

Zoho Recruit 105 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- AI Candidate Scoring: Use AI scoring and automated scorecards, and generate AI insights on candidates and the hiring process
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: With Zoho Recruit’s applicant tracking, you gain a clear overview of every candidate’s progress and history. Reviewers appreciate how it organizes applicant data, enables status tracking, and offers user-friendly filtering, making the hiring process faster and more efficient.
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Background Screening: Researching and validating a person's criminal, educational, job or financial records
- Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Candidate Management: With this capability, you can manage candidate profiles, track their status, and schedule interviews from a centralized database. Reviewers appreciate the organized interface, cloud-based access, and customizable fields that make managing and nurturing candidates straightforward.
- Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes
- Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines
- Candidate Tracking: Record interactions, notes, and developments with candidates
- Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Storage Management: Manage and store data in a database
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Evaluation Management: Create, share, and manage the distribution of job descriptions/duties
- Factor-based Evaluation: Factors used to evaluate a job such as knowledge, skills, and abilities
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Management: Create, save, and store files
- For Recruiting Agencies: Designed for the use of recruiting agencies
- For Small Businesses: Designed for small businesses
- For Staffing Agencies: Software addresses specific needs of staffing agencies
- Full Text Search: Search for specific words or phrases within a document or database
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure
- Internal HR: Designed to be used by internal recruiters or HR hiring managers
- Interview Management: Create and track interviews with a reminder system
- Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- Job Description Management: Create, share, and manage the distribution of job descriptions/duties
- Job Management: Manage and track all job information and associated tasks
- Job Marketplace: An online platform that connects employers and job seekers
- Job Posting: Zoho Recruit offers streamlined job posting, letting you publish openings to multiple job boards, social media, and your career site at once. Users think it saves significant time, is easy to use, and helps attract a larger, more relevant candidate pool.
- Job Requisition: Request a new hire, explain the need, and determine available budget
- Job Scoring: Assigning value to each job based on its relative worth
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches
- Matching Engine: Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Language: Manage and support multiple languages
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Personalized Outreach: Allows the AI agent to tailor outreach messages based on customer profiles or past interactions.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.
- Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers
- Referral Tracking: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resume Database: A searchable repository of candidate profiles
- Resume Parsing: Resume parsing in Zoho Recruit helps you quickly extract candidate details from resumes and auto-populate profiles. Some reviewers find it highly accurate and time-saving, though a few mention occasional issues with name recognition and slower processing for bulk uploads.
- Resume Posting: Post and distribute resumes on a job board
- Resume Search: It gives you advanced resume search tools to filter candidates by skills, experience, and keywords. Reviewers indicate this capability is fast, accurate, and easy to use, making it simple to find suitable candidates from a large applicant database.
- Resume Storage: Upload and store resumes
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees
- Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions
- Talent Pool: Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role
- Task Management: Create, manage and track all task activities and progression
- Temporary Staffing: Software addresses specific issues of agencies that provide temporary workforce to their clients
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Video Interviewing: Run synchronous or asynchronous video interviews
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.4 (1,225)

4.4

Based on 1,225 reviews

## Pricing

Value for money

4.5 (1126)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/125768/Zoho-Recruit/pricing/)

Standard (For Staffing Agencies)

$30.00

Per User,Per Month

It includes:

-   3rd Party Integrations
-   Additional Data Backup
-   API Calls
-   Assessments
-   Attaching Documents
-   Auto Response
-   Boolean Search
-   Calls
-   Candidate Review Form
-   Candidates
-   Career Site
-   Careers Site Page
-   Custom Fields
-   Custom "From" Address
-   Customize Logos
-   Custom Views
-   Data Backup
-   Departments
-   Email Templates
-   Employee Conversion
-   Employee Referral
-   Events
-   Export Module Data
-   File Versioning
-   Folder Sharing
-   Forms for Candidates
-   Free Job Boards
-   Free Storage
-   Import Data
-   Interview Feedback Form
-   Interviews
-   Job Openings - 10 Active Jobs/Recruiter
-   Mass Email
-   Mass Update
-   Notes
-   Outlook Parsing
-   Parse Resumes
-   Portal Management
-   Premium Job Boards
-   Profiles - Security Administration
-   Records
-   Reporting Hierarchy
-   Resume Extractor
-   Resume Inbox
-   Reviews
-   Rules
-   Search Candidate Attachments
-   Simple Search
-   Social Posting
-   Source Boosters
-   Standard Dashboards
-   Standard Reports
-   Submit to Hiring Manager
-   Tasks
-   Unique Fields
-   Workflow Alerts
-   Workflow Rules
-   Workflow Tasks
-   ZIA Candidate Matching

Professional (For Staffing Agencies)

$60.00

Per User,Per Month

It includes:

-   3rd Party Integrations
-   Additional Data Backup
-   Additional Portal Licenses
-   Advanced Analytics With Zoho Analytics
-   API Calls
-   Assessments
-   Assignment Rules
-   Attaching Documents
-   Attachment Permission
-   Auto Responders
-   Auto Response
-   BCC Dropbox
-   Blueprint
-   Boolean Search
-   Calls
-   Candidate Portal
-   Candidate Review Form
-   Candidates
-   Career Site
-   Careers Site Page
-   Custom Dashboards
-   Custom Fields
-   Custom "From" Address
-   Custom Function Calls
-   Custom Functions & Buttons
-   Customize Logos
-   Custom Links
-   Custom Reports
-   Custom Views
-   Data Backup
-   Data Sharing Rules
-   De-Duplicate Data
-   Default Domain
-   Departments
-   Email Templates
-   Employee Conversion
-   Employee Referral
-   Events
-   Export Module Data
-   Field-Level Security
-   Field Updates
-   File Versioning
-   Folder Sharing
-   Forms for Candidates
-   Free Job Boards
-   Free Portal Licenses
-   Free Storage
-   Groups
-   Import Data
-   Interview Feedback Form
-   Interviews
-   Job Openings - 20 Active Jobs/Recruiter
-   Mass Email
-   Mass Invite Candidates
-   Mass Update
-   Notes
-   Outlook Parsing
-   Parse Resumes
-   Portal Management
-   Premium Job Boards
-   Profiles - Security Administration
-   Records
-   Recruiting Kpis
-   Reporting Hierarchy
-   Resume Extractor
-   Resume Inbox
-   Reviews
-   Rules
-   Schedule Reports
-   Search Candidate Attachments
-   Semantic Search
-   Simple Search
-   Social Posting
-   Source Boosters
-   Standard Dashboards
-   Standard Reports
-   Sub Domain
-   Submit to Hiring Manager
-   Tab Groups
-   Tasks
-   Territory Management
-   Time-Based Actions
-   Unique Fields
-   Vendor Portal
-   Webhooks
-   Web Tabs
-   Workflow Alerts
-   Workflow Rules
-   Workflow Tasks
-   ZIA Candidate Matching
-   Zip Code Search

Enterprise (For Staffing Agencies)

$90.00

Per User,Per Month

It includes:

-   Custom Roles & Profiles
-   Custom Functions
-   Staff Portal
-   Layout Rules
-   Web Tabs
-   Blueprint
-   Territory Management
-   Assignment Rules
-   Auto Responder
-   Google Meet integration
-   Microsoft Teams Integration

Standard (For Corporate HRs)

$30.00

Per User,Per Month

It includes:

-   10 Active Jobs
-   Candidate Sourcing
-   Resume Management
-   Job Board
-   Branded careers pages
-   Referral System
-   Social Recruiting
-   Assessment
-   Multiple Hiring Pipelines
-   Standard reports & dashboard
-   Department hierarchies

Enterprise (For Corporate HRs)

$60.00

Per User,Per Month

It includes:

-   20 Active Jobs
-   AI Candidate Matching
-   Candidate Portal
-   Staff Portal
-   Layouts
-   Blueprint
-   Customization
-   Territory Management
-   Recruitment
-   Advanced Analytics
-   Custom Reports and Dashboards
-   Auto Responder
-   Field Level Security

Value for money

4.5 (1,126)

4.5

Based on 1,126 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (1109)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (1,109)

4.2

Based on 1,109 reviews

## User reviews

Overall rating

4.5

Based on 1,267 reviews

Filter by rating

5(751)

4(432)

3(59)

2(13)

1(12)

Mentioned topic

Sorted by most recent

LS

Ludmilla S.

Consultora e Fundadora

Human Resources

### "My first impressions of Zoho ATS"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 12, 2026

My overall experience has been satisfactory so far. I hope to discover further benefits during the coming months of the usage test.

Pros

Using Zoho Recruiter has been a positive experience. I would highlight application management, candidate tracking, and job posting. In my case, it has proven to be a good ATS for a consulting firm.

Cons

What I like least about Zoho is the minimum user limitation on the Standard plan. The monthly price per user is high.

Switched from

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Why I need integration between ATS and CRM

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Douglas N.

Diretor

Staffing and Recruiting

### "Comprehensive and highly cost-effective recruitment platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 4, 2026

Pros

Zoho Recruit offers a strong mix of recruitment management features, including a highly customizable candidate pipeline and automation tools that help reduce repetitive tasks. A key advantage is the ease with which users can organize resumes, track candidates, and post job openings across various channels. In terms of value for money, it is a comprehensive solution for small and medium-sized businesses.

Cons

The interface may seem a bit dated compared to some competitors and requires an adjustment period to set up workflows and automations. Some more advanced features are available only on higher-tier plans, and native reporting could offer greater flexibility for more detailed analysis.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Deva M.

Director

Human Resources

### "Best Value and Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 1, 2026

Very happy to use them. From the onboarding our team to the platform to ease of using the features and functionalities, all were very good.

Pros

Two things that stand out for Zoho Recruit. Value for Money. Ease of Use. I have used a number of recruitment portals, but Zoho Recruit made the easy and best option for SMEs

Cons

Add more functionalities to be able to do a seemless end-to-end process from everything across the full recruitment cycle.

Switched from

[Manatal](https://www.capterra.com/p/181145/Manatal/)

Value for money and ease of use, with added functionalities

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Jignesh P.

Manager HR and Administration

Information Technology and Services

### "A Feature-Rich Recruitment Solution for Growing Businesses"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 30, 2026

Our overall experience with Zoho Recruit has been very positive. The platform has helped us organize and streamline our recruitment process, from posting jobs and managing candidate applications to scheduling interviews and collaborating with hiring managers. The interface is user-friendly, and the customization options allow us to tailor workflows to our hiring process. Integration with other Zoho applications further improves efficiency by reducing manual work. Although we encountered a few challenges with career site formatting and initial Microsoft 365 integration, the support team was responsive and assisted us throughout the implementation. Overall, Zoho Recruit is a reliable, feature-rich, and cost-effective applicant tracking system that we would recommend to organizations looking to modernize their hiring process.

Pros

What I liked most about Zoho Recruit is its ease of use and flexibility. The platform is intuitive, making it simple to create job openings, manage candidate pipelines, schedule interviews, and collaborate with hiring managers. I also appreciate its seamless integration with other Zoho applications, particularly Zoho People, which helps streamline the hiring and onboarding process. The ability to customize workflows, email templates, and recruitment stages allows us to adapt the system to our specific hiring needs without requiring extensive technical expertise.

Cons

While Zoho Recruit offers a rich set of features, there are a few areas that could be improved. Formatting of job descriptions on the career site can sometimes be inconsistent, requiring additional adjustments. Initial setup of integrations, such as Microsoft 365, may also require technical assistance. Improving the career site customization experience and simplifying third-party integrations would make the overall implementation smoother.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Amos A.

Support Engineer

Information Technology and Services

### "My Experience Getting Started with Zoho Recruit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2026

My overall experience with Zoho Recruit has been positive. I got started by watching all the learning videos in the learning center - I will say they are well curated. Zoho Recruit is intuitive and makes managing candidates and job postings straightforward.

Pros

One of the biggest strengths of Zoho Recruit is how it combines ease of use with powerful functionality. The product stands out for its balance of simplicity and flexibility, making it easy to adopt while still offering advanced tools for scaling recruitment.

Cons

The major limitation is the learning curve involved. Though the interface is clear, advanced customisation and automation feel a bit complex.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FH

Florian H.

Self-Employed

Staffing and Recruiting

### "Excellent value ATS with strong automation and solid core features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 28, 2026

Zoho Recruit is a very solid, feature-rich ATS that punches well above its price point. Once set up, it handles the full recruitment cycle efficiently without unnecessary complexity or high costs. Highly recommended for agencies and in-house teams that want powerful functionality without enterprise pricing.

Pros

Excellent value for money Strong automation and customizable workflows Seamless integration with the rest of the Zoho ecosystem Good resume parsing and job board posting Reliable candidate tracking and pipeline management

Cons

Interface can feel a bit dated/clunky at first Slight learning curve when setting up advanced customizations Support response times are good but not always instant

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Aradhana G.

Director IT Operations

Staffing and Recruiting

### "A great ATS to use by Consulting firm "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 28, 2026

If I compare to other ATS, its good, its simple but if I compare with other Zoho apps quality, this needs improvement

Pros

We have been using zoho apps since long and recently started using zoho ats, Performance and Speed, overall, its good and easy to use. workflow can be simpler, except that everything is nice and worth trying

Cons

I think that too much functionality has been introduced, and it has not been categorized properly, Workflow is really good but it could be better. Like I wanted to automate my hiring or jobs emails, so if I receive any job application directly from candidates or from any other portal, should be compile and store as candidates DB, which really I am still trying to find

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Ana L.

Recruitment Analyst

Education Management

### "Insights from a pilot Implementation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 19, 2026

Zoho Recruit offers a robust ecosystem of automated workflows and advanced functionalities that are especially relevant for organizations with high hiring volumes. Among the most impactful components are the artificial intelligence features integrated into the platform's higher-tier plans, which were not evaluated during the pilot period given that the implementation was executed under the Standard plan.

Pros

The interface is clean and the navigation menu is logical. The hiring pipeline provides an at-a-glance view of where each candidate stands. The system automatically sends CV receipt confirmations, screening forms, interview invitations

Cons

The Standard plan includes no AI functionality whatsoever, which limits automatic candidate filtering at that level. The reports available on the Standard plan are functional but limited

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

deepak K.

consultant

Staffing and Recruiting

### "customer support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 18, 2026

good.

Pros

good customer support , ease of use . hirig good. value, worth to try .

Cons

need training at initial phase on the daatbase management, not simple to understand.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YT

Yatish T.

Founder Managing Partner

Staffing and Recruiting

### "Zoho Recruit review by Yatish"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 16, 2026

Pros

Easy to use, highly customizable, cost-effective, and packed with features like resume parsing, workflow automation, candidate tracking, job board integrations, and seamless collaboration. It helps streamline recruitment and improves overall hiring efficiency.

Cons

The initial setup and advanced customization can be time-consuming, reporting could be more flexible, and a few UI elements feel dated. Some third-party integrations require additional configuration, but overall the platform performs well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

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